To submit a complaint about content on bigbasssplash-australia.com, please provide your request in writing and include enough detail for us to verify the issue. You can contact us via:
1) Email: [email protected] (preferred).
2) The website contact form (if available on the site).
3) Our official social media direct messages (only if the account is clearly identified as belonging to bigbasssplash-australia.com).
In your message, include: the page URL, a short description of the concern, the specific statement(s) you believe are incorrect or non-compliant, supporting sources or evidence (where relevant), and the outcome you are requesting (correction, clarification, update, or removal). If you are reporting a legal issue, please identify the law/regulation you believe applies and your connection to the matter (for example, rights holder or affected party).
We review complaints related to:
–, Factual errors (incorrect game information, misquotes, wrong dates, incorrect feature descriptions).
–, Site accuracy and clarity (misleading wording, outdated information that materially affects understanding).
–, Legal compliance (copyright or trademark concerns, defamation claims, privacy-related issues, or other legal notices affecting site content).
–, Accessibility or technical issues that prevent users from reading or accessing informational content.
We aim to acknowledge receipt within 3 business days and provide a substantive response within 10 business days. Complex matters (for example, legal review or extensive fact-checking) may take longer, if so, we will inform you of the revised timeframe. We will respond using the same channel you used to contact us, unless you request otherwise. If a correction is warranted, we may update the page and note the change internally, where appropriate, we may also provide a written explanation of the outcome.
bigbasssplash-australia.com is a non-commercial, content-only informational website. We do not handle:
–, Disputes with casinos or betting services (including account issues, withdrawals, bonuses, terms, or complaints about gameplay outcomes).
–, Affiliate, advertising, sponsorship, or partnership requests.
–, Requests to promote gambling operators or direct users to unlicensed services.
–, Personal gambling support matters, if you need help, please contact an appropriate Australian support service or relevant regulator.